Betting Casinos Kenya is a directory service. Refunds are only applicable for paid listings or premium features:

• Unaccessed Paid Listings: Full refund available within 14 days if the listing has not gone live.
• Technical Issues: Refund within 14 days if technical issues prevent your listing from going live and cannot be resolved.

• Active Listings: Listings already live and visible to users are non-refundable.
• Completed Services: Services fully rendered are non-refundable.

1. Contact our support at support@bettingcasinoskenya.com with your order details.
2. Our team will review your request and may ask for additional information.
3. Approved refunds will be processed to your original payment method within 5–10 business days.

We may update this policy at any time. Continued use of the platform indicates acceptance of the updated terms.